DELIVERY & SHIPPING

Delivery Time = Processing Time + Shipping Time

PROCESSING TIME

All items requires 3-5 business days to handcraft.

SHIPPING TIME

Method

Shipping

Time

Price Free Shipping

Standard Shipping

tUS,UK,AU,CA,FR,DE

5-12 Business Days

$9.99

Over $59

Standard Shipping

to Other Countries

6-18 Business Days

$9.99

Over $59

Urgent Shipping

2-5 Business Days

$24.99

Over $149


*Please note that the time frame mentioned above doesn't include production time and account for delays caused by vendors or service and weather disruptions.


How to create a new Shipping Address without registering a Paypal account?

1.If you pay it by Paypal directly,You can use Paypal Billing address,you can also use other address.

Don't click "Ship to my billing address",New address will come out for you.




2. Now you can enter the new shipping address you need, click Pay Now to complete the shopping.

SHIPPING INFORMATION

Please note that the shipping address will be take from PayPal record (PayPal checkout model).If your shipping address is different from your billing address, please specify this during checkout.

The address can be changed before we ship your orders. However we are unable to change the shipping method or address once we ship your orders.


ORDER CONFIRMATION

After you complete your purchase. You will receive an "Order Confirmation" email (check your spam folder if you can't find it) Make sure all info is correct. If you have any questions, Please contact us anytime: idorashopservice@gmail.com


TRACKING AN ORDER

We will send out notification again when your order is ready to ship, issues your shipment tracking number, and provides a direct link to the carrier's package-tracking site.  This email will provide you with your order ID to track your item as it makes its way to you, as well as the date your order was shipped. You can also check the status of your order from here: Tarck Order


IMPORTANT

When the carrier returns an Undeliverable package because of address problem to us, you will be charged for reshipping costs,if you require refund.Please note that the personalized items there is a 30% restocking fee.


Contact Us: 7:00pm to 4:30pm Monday to Friday (EST)
Address: 408, 4th Floor, Building 7, Area A, Tianliao Industry, No. 2239 Tangchang Road, Tanglang Community, Taoyuan Street, Nanshan District, Shenzhen, China

Tel:+86 152 5915 5714

If you have any questions, Please contact us anytime: idorashopservice@gmail.com